Show Hospitality to Your Employees

with Michiel Bakker

Hospitality Daily is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences.

Today, we’re learning from Michiel Bakker, President and CEO of The Culinary Institute of America.

The Big Idea: Apply the same thoughtfulness used to delight guests toward creating an environment where your employees feel valued, supported, and inspired to do their best work.

Why It Matters: Retaining top talent is more challenging than ever, and hospitality principles can help with this. By creating workplaces where employees can thrive—through thoughtful design and community engagement—hospitality businesses can cultivate loyalty, creativity, and excellence.

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Happy people in vibrant spaces innovate better.

Michiel Bakker

Want more? Listen to Michiel talk more about this today on the Hospitality Daily Podcast (available on Spotify or Apple Podcasts)

Today’s Takeaway: Ask your team to identify small changes that could enhance their daily experience.

Think Ahead: How can you embed more hospitality in your workplace culture? Plan long-term strategies to make your organization a destination where top talent wants to stay and grow.

Scroll down for more resources to help you with this…

A MESSAGE FROM SHIJI GROUP

Watch Now: The Future of Hotel Tech - Integration, AI, and Guest Experience

Has Hotel Technology Lost Its Way? Building the Ultimate Tech Stack | Shiji Buzz: Episode 15

Just like you aim to deliver seamless guest experiences, your technology stack should work effortlessly behind the scenes. But are your systems working together as efficiently as they could?

Learn from industry experts from Pro-Invest Group, Pertlink, and Shiji Group as they reveal:

Why the “ultimate tech stack” looks different for every hotel
How to balance AI innovation with practical implementation
What successful hotels are doing to measure the effectiveness of technology

Whether you're evaluating your current systems or planning future technology investments, this candid discussion will help you navigate the evolving landscape of hotel technology.

Watch the full webinar here now

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podcast.hospitalitydaily.com/szilvia-olah-engagement

Opportunities I See Now With Events (After Leading These For Amazon, Google & Others) - Gianna Gaudini

How do you stand out in a world full of technology, endless content, and busy schedules? Hospitality is key, especially through events. Events offer a big opportuni…

podcast.hospitalitydaily.com/gianna-gaudini-events

This Hotelier is Next to Google, Sees The Future, and Shares What He’s Doing About It - Dipesh Gupta, Shashi Group

In this episode, we are joined by Dipesh Gupta, a hotel owner and operator at Shashi Group who has integrated cutting-edge technology into the guest experience, cr…

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-Josiah

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