My Highlights & Lessons Learned in 2024

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Today I’m sharing what stood out to me this year and what I’m looking forward to next year. While I usually try to summarize each episode here in this email, the entire episode is a summary 😅 so instead, I encourage you to listen here on the Hospitality Daily Podcast and learn more on these topics I covered at the timestamps and links below…

Highlights:
(1:37) Chip Conley
(3:56) Kristie Goshow at KSL
(5:04) Inn at Newport Ranch
(6:11) Palisades Hospitality
(7:22) Katina and Kyle Connaughton at SingleThread
(9:39) Bashar Wali (episode one and two)
(10:40) Dina Belon & Staypineapple
(13:06) Horst Schulze
(15:07) Nancy Mendelson + Emily Kanders Goldfischer (hertelier) collaboration
(16:44) Hospitality Daily on LinkedIn

Lessons:
(17:54) #1 lesson for me
(18:50) Video
(20:27) Audio
(21:56) Research
(22:05) Research with Sojern on guest experience

Looking ahead:
(23:23) Zach Demuth on hotel industry trends
(23:46) More voices
(24:32) Technology
(24:59) My guide to hotel tech
(26:10) Independent hospitality
(26:40) Rob Blood at Lark
(27:23) Events + Indie Lodging Congress

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Last Chance to Participate in the State of the Hotel Industry Survey

State of the Hotel Industry Survey Invitation

As we close 2024 today and head into 2025, I want to give you a clear, data-driven look at where the hotel industry stands.

That’s why I'm reaching out to everyone in hospitality—from front-line workers at independent properties to C-suite executives at major brands, management companies, and ownership groups, as well as technology providers—to understand their biggest challenges and opportunities ahead.

This survey takes just three minutes to complete, and as a thank you, I'll send you the complete results to help inform your strategy for 2025.

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-Josiah

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🍍 my highlights and lessons learned in 2024